The "incivility" problem

Guardian Unlimited | Comment is free | You're rude, crude and in my face - and I've had enough

This is a pretty good essay on the problem of "incivility" in society in Britain, with obvious relevance to Australia and other Western nations too. (Indeed, I have read articles from Japan in which the the impoliteness of youngsters in public is discussed.)

This always seems to be one of those problems that everyone can identify, but no one really comes with convincing ways to address.