Wednesday, November 27, 2019

First world consumer complaint

I've put up with this enough:  the ACCC should take immediate action to direct any maker of frozen, crumbed fish pieces (and frozen chips) to be more realistic in their time estimates for when the product will be ready (when oven cooked) to a nice, crispy, finish.

I have come to the conclusion that the times on these products, regardless of manufacturer, are all at least 50% underestimated, if not more.  Have you ever got your oven baked frozen chips to a nice, non-soft finish in the 20 or 25 minutes these companies claim?   And yes - I preheat the oven to 200 degrees, and turn the chips or fish over half way through, taking the tray out to do so in order to keep the oven as hot as possible.   The oven seems to work within the margin of error you might expect from those given in cookbook recipes, but for frozen fish and chips - I reckon it is a clear case of misrepresentation. 

Alan Fels still gets his noggin on TV a lot.  We need him back to take on this important issue.

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