Selling Soap - New York Times
A fun read from the NYT about the famous Cedars-Sinai Medical Centres efforts to increase doctors' hand washing habits.
Amongst other measures:
They started a Hand Hygiene Safety Posse that roamed the wards and let it be known that this posse preferred using carrots to sticks: rather than searching for doctors who weren’t compliant, they’d try to “catch” a doctor who was washing up, giving him a $10 Starbucks card as reward. You might think that the highest earners in a hospital wouldn’t much care about a $10 incentive — “but none of them turned down the card,” Silka says.
They then moved onto doing an agar plate culture of some doctors' hands after lunch:
The resulting images, Silka says, “were disgusting and striking, with gobs of colonies of bacteria.”
The administration then decided to harness the power of such a disgusting image. One photograph was made into a screen saver that haunted every computer in Cedars-Sinai.
A nicely creative approach.
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